Insurance 24 Hours a Day • 7 Days a Week • No Wait Time 
Emergency Center
24/7 Emergency Care Service

Earning your trust by providing the consistent high-quality and personalized medical care you deserve and can trust your family with. 
Open 24 Hours a Day, 7 Days a Week
Including Weekends and Holidays

5912 S. Cooper Street, Suite 110
Arlington, TX 76017

Insurance & Policy Information

New, Existing & Uninsured Arlington Patients

We are responsible for offering medical screening examinations to all of our patients, regardless of their ability to pay for the treatment. In case the screening exam depicts the patient is in danger or at risk of furthering serious complications, then our team is required to stabilize the patient immediately without putting their ability to pay for the treatment as a prime concern.

A 'medical emergency' involves; a medical condition consisting of severe pain that would allow a layperson having average knowledge of health and medicine to assume the condition, injury, or illness, is one that requires immediate medical attention and may cause one of the following life-threatening complications:

  • Severe body impairments
  • Putting the patient’s health in grave danger
  • Serious organ dysfunction
  • Critical disfigurement
  • Harsh implications to the health of a fetus in pregnant women

To learn more - get in touch with our friendly staff by calling PrimeCare Emergency Center at (682) 253-6655 today!

Pricing Policies

PrimeCare Emergency Center and its physicians are out-of-network providers. Nevertheless, under both the Federal and Texas law, insurance companies are responsible for paying the patient’s in-network emergency services once the patient has paid for the plan that covers deductibles and co payments.

Consumer Liability

For any services available at PrimeCare Emergency Center, patients/guarantors are required to pay all charges associated with those services. We will gladly accept a patient’s verified insurance card at the time of service or when filing a claim on their behalf.

Insurance claims are usually filed within the 30 days of a patient’s visit. In case the patient’s insurance company hasn’t paid the claim within 90 days, then the patient/guarantor is required to pay all outstanding balances.


An itemized claim is generally filed on behalf of insured patients. Once your claim has been processed successfully, your insurance company is responsible for providing an itemized Explanation of Benefits. On the other hand, patients that paid in cash or are uninsured, you will be given an itemized statement of the charges.

  • Copies of Records - If a third-party entity or a consumer asks for more than two copies of the medical records, we will charge an affordable fee for every extra copy after that.

Senate Bill 425 And House Bill 3276

NOTICE OF FEES – PrimeCare Emergency Center in compliance with Senate Bill 425, effective January 1, 2016, and modified by House Bill 3276, effective September 1, 2017, please notice the following:

  1. PrimeCare Emergency Center is a freestanding medical care facility.
  2. Our rates are comparable to a hospital emergency room and we may charge a facility fee.
  3. Our physicians may or may not be a participating provider in your health plan provider network; you may need to check with your healthcare benefit provider.
  4. Our facility is not a participating provider in any health benefit plan provider network. However, by state law your health insurance company is required to process your emergency visit at in network benefit levels.
  5. Your physician providing medical care today may bill separately from the facility for the medical care provided to you.

House Bill 2041

PrimeCare Emergency Center makes no guarantees regarding the accuracy of the pricing information provided herein. The pricing information provided by this website is strictly an estimate of prices, and PrimeCare Emergency Center cannot guarantee the accuracy of any estimates. All estimates are based on information provided by a prospective patient and do not include, among other things, any unforeseen complications, additional tests or procedures, and non-hospital related charges, any of which may increase the ultimate cost of the services provided. Any prospective patient should understand that a final bill for services rendered at PrimeCare Emergency Center may differ substantially from the information provided by this website, and PrimeCare Emergency Center shall not be liable for any inaccuracies.

As required by the Texas House Bill 2041, here are a complete list of charges for all services and items provided by our facility.

Call us at (682) 253-6655 or contact us online for additional information about our insurances & other policies.


Personalized Care You Can Trust Your Family With

For emergencies, please call us at (682) 253-6655 or call 911

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Do You Have An Emergency?

Why We're the Right Choice for You
  • Personalized Quality Care

    Our goal is to help you with your immediate medical issue and provide overall care for your health.

  • Follow Up Care

    When you leave our emergency center, we will continue to follow up to ensure the best care.

  • Quick Response

    Our efficient, knowledgable, and friendly team will take care of you quickly.

  • Open 24/7

    We're open every day of the year, including weekends and holidays.

High-Quality Medical Care When you Need it Most

Patients Share Their Experiences
  • “Unlike some other places that I’ve gone to get a simple lab done, the people that attended me today did it with care and were really kind today. Not all places treat their patients like they did to me today.”

    - Manuel C.
  • “I was bitten by a dog while bike riding and my PCP was full and the Neighborhood Doctor referred me here. Dr. Le did a great job getting me stitched up, and Mary Kate got the sutures removed for me!”

    - John M.
  • “Sam and Adrienne and Tracy were all awesome! No wait. Quick and caring! I always come here and the one time I didn't I was given wrong info so I will always come here from now on!”

    - Valerie L.