Insurance

Know Your Rights to Emergency Coverage

We help you navigate Texas and federal laws so you can be certain your insurance provider handles your emergency care coverage the right way.

A high-intensity scene in a modern operating room where a team of four medical professionals in blue surgical scrubs, masks, and caps are performing a surgery. The focus is centered on the patient and the surgical procedure, which is intensely illuminated by large, circular overhead surgical lights. The background shows various medical monitors and equipment, contributing to a professional and sterile atmosphere. The color palette is dominated by cool blue and bright white tones, conveying a sense of precision, expertise, and seriousness.

Texas Law Ensures Your Insurance Covers Emergency Care

PrimeCare Emergency Center is open 24/7, including holidays, to provide immediate medical attention when you need it most. Even though we are an out-of-network provider, Texas law requires insurance companies to cover your emergency care after your deductible is met. You can expect expert treatment at our state-certified Arlington facility with absolutely no wait time.

Insurance & Your Rights

Clear information on coverage and billing transparency

Y
ou should feel as confident about your healthcare rights as you do about the care you receive. Our 24/7 Arlington facility provides expert medical attention while making sure you understand exactly how insurance and billing work.

Healthcare Options for New, Existing & Uninsured Arlington Patients

We are responsible for offering medical screening examinations to all of our patientsregardless of their ability to pay for the treatment. In case the screening exam depicts the patient is in danger or at risk of further serious complications, then our team is required to stabilize the patient immediately without putting their ability to pay for the treatment as a prime concern.

medical emergency involves a medical condition consisting of severe pain that would allow a layperson having average knowledge of health and medicine to assume the condition, injury, or illness is one that requires immediate medical attention and may cause one of the following life-threatening complications:

  • Severe body impairments
  • Putting the patient’s health in grave danger
  • Serious organ dysfunction
  • Critical disfigurement
  • Harsh implications to the health of a fetus in pregnant women


Our commitment to your health

Consumer Liability

For any services available at PrimeCare Emergency Center, patients/guarantors are required to pay all charges associated with those services. We will gladly accept a patient’s verified insurance card at the time of service or when filing a claim on their behalf.


Insurance claims are usually filed within the 30 days of a patient’s visit. In case the patient’s insurance company hasn’t paid the claim within 90 days, then the patient/guarantor is required to pay all outstanding balances.


Statements

An itemized claim is generally filed on behalf of insured patients. Once your claim has been processed successfully, your insurance company is responsible for providing an itemized Explanation of Benefits. On the other hand, patients that paid in cash or are uninsured, you will be given an itemized statement of the charges.

  • Copies of Records - If a third-party entity or a consumer asks for more than two copies of the medical records, we will charge an affordable fee for every extra copy after that.


Senate Bill 425 And House Bill 3276

NOTICE OF FEES – PrimeCare Emergency Center in compliance with Senate Bill 425, effective January 1, 2016, and modified by House Bill 3276, effective September 1, 2017, please notice the following:

  1. PrimeCare Emergency Center is a freestanding medical care facility.
  2. Our rates are comparable to a hospital emergency room and we may charge a facility fee.
  3. Our physicians may or may not be a participating provider in your health plan provider network; you may need to check with your healthcare benefit provider.
  4. Our facility is not a participating provider in any health benefit plan provider network. However, by state law your health insurance company is required to process your emergency visit at in network benefit levels.
  5. Your physician providing medical care today may bill separately from the facility for the medical care provided to you.


House Bill 2041

PrimeCare Emergency Center makes no guarantees regarding the accuracy of the pricing information provided herein. The pricing information provided by this website is strictly an estimate of prices, and PrimeCare Emergency Center cannot guarantee the accuracy of any estimates. All estimates are based on information provided by a prospective patient and do not include, among other things, any unforeseen complications, additional tests or procedures, and non-hospital related charges, any of which may increase the ultimate cost of the services provided. Any prospective patient should understand that a final bill for services rendered at PrimeCare Emergency Center may differ substantially from the information provided by this website, and PrimeCare Emergency Center shall not be liable for any inaccuracies.


As required by the Texas House Bill 2041, here are a complete list of charges for all services and items provided by our facility.


24/7 Emergency Care in Arlington

24/7 Emergency Care in Arlington

PrimeCare Emergency Center is a state-certified ER here to help our Arlington neighbors 24 hours a day, 7 days a week. Located at 5912 S. Cooper Street, Suite 110, we're open every single day of the year, including all weekends and holidays. Our medical team provides professional care with a focus on your well-being, and we'll help you navigate the treatment and insurance process so you can focus on getting better.

Our Location

Earning Your Trust by Providing the Consistent High-Quality Medical Care You Deserve

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Personalized Care You Can Trust Your Family With

For emergencies, please call us at (682) 323-8899 or call 911. By submitting, you agree to receive text messages from PrimeCare Emergency Center at the number provided, including those related to your inquiry, follow-ups, and review requests, via automated technology.

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Contact us online or call us at (682) 323-8899 to learn more about our emergency urgent care in Arlington today.
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